Changemakers' Toolkit/Introduction to changemaking/How changemakers think and behave

1. Introduction

2. Social Change Grid

3. Power and Influence

4. About Changemakers

Closing

How Changemakers Think and Behave

Introducing the tool

As change-makers, we don’t want to reinvent the wheel every time we start a campaign. Instead, we look for examples of what works elsewhere. Then we can apply that knowledge to our own work.

Take a minute to think about what habits, qualities or behaviours you expect to see in people who achieve social change?

This is an important question. It helps us to understand how campaigns are won. For its Social Power Report, the Sheila McKechnie Foundation (SMK) studied a range of organisations and individuals to understand the attributes that helped them to succeed.

SMK identified four key habits of successful change-makers. These change-makers are:

1. Mission-driven: They are focused on how to make change happen, bringing clear analysis of the problem and how to solve it.
2. Impactful: They work with others rather than competing, and they understand what tools are available to them. They evaluate campaigns so they can build on successes and learn from mistakes.
3. Relationship-led: They build relationships of trust across all their activities. They listen. They try to understand where others are coming from – even when it's uncomfortable.  
4. Flexible: They understand the need to adapt and respond to external events. They know change can take time and are resilient in the face of setbacks.

These are vital qualities. They allow leaders to create power where it’s needed and resist power where it’s doing harm. And by fostering these characteristics in ourselves and others, we can find bold new ways of making change.

Case study

Impactful change-makers share common habits.  Here is a summary of the ways in which they think and behave around social change:

Focused Mission-first Looking at the big picture	Impactful Collaborating, not competing Knowing our tools Evaluating and learning
Relationship-led Valuing relationships Putting people at the heart Understand others	Flexible Adaptive and responsive Persistence Taking responsible risks

Let’s look at a handful of these habits in more detail.

Persistence

Social change takes time, so it’s important to:

• Stick with the mission
• Learn from setbacks
• Be resilient/build resilience

Understanding other people

Consider and learn about:

• Who you want to influence
• How they think
• Why they might change their minds

Collaboration

Social change often comes through a collaborative effort of many groups. It can be formal and public, or informal, or with insiders and outsiders.

Knowing our tools

There are many tools and tactics to campaign with. E.g., Law, policy reports, social media, arts and culture, actions, letters, petitions, and more.

Choose the right tools for the moment or opportunity, and don't be afraid to learn from other campaigners about what works!

Homework exercise

We all have the potential to adopt the characteristics of effective change-makers. But for most of us, it's a work in progress.

Take some time to think about:

• Which of the habits do you already have?
• Which of the habits do you need to work on to make your change-making more effective?
• Think about a piece of work you're finding challenging. How might introducing one or more of the habits of successful change-makers help?

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