Grants:IdeaLab/Create one or more salaried positions of Wiki Therapeutist/Councelor

Inspire campaign

Create one or more salaried positions of Wiki Therapeutist/Councelor

Hire professional(s) who could counsel editors feeling wiki-stress. Show them they are not alone, and that they are appreciated!

idea creator• Piotrus

this project needs...

volunteer

created on10:12, 1 June 2016 (UTC)

Project idea

What is the problem you're trying to solve?

Prevent editors feeling wiki-stress from burning out.

What is your solution?

In my academic paper on why experienced editors retire (PM me for a copy) I suggest that WMF should hire 1+ Therapeutist/Councelor who should pro-actively identify users who create valuable content but are in danger of burning out / dropping out due to on wiki stress and conflict. Such users should be awarded stars, told nice things, engaged in conversation about their problems, maybe even invited to a chat or phone conversation. WMF has 100+ employees, it can afford one or two who would focus not on sever maintenance/bureaucracy but on making valued contributors regain their confidence. Volunteers need maintenance just like the servers and software does!

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About the idea creator

I am a 10y+ contributor and sociologist specializing in Wikipedia.

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