Ressources pour la santé mentale
This page lists helplines for people in need of immediate mental help support during a mental health crisis. If there is an immediate concern of harm to yourself or someone else, please connect with the Trust and Safety team immediately following the emergency process. If you are injured or in immediate danger, call your local emergency services. |
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| Ressources | Helplines | Emergency numbers | Term Glossary |
- La commission Soutien et Sureté de la Fondation Wikimédia tient à jour cette liste de ressources pour toutes les personnes qui nécessitent de l'aide durant une crise personnelle, ou pour aider des personnes qui auraient besoin d'aide. Donnez le lien vers cette page si vous pensez que ça peut aider.
- Si vous pensez que quelqu'un est en danger immédiat, vous pouvez plutôt suivre la procédure de menaces, incluant l'envoie d'un courriel à $emergencyemail
- Si vous êtes blessé ou en danger immédiat, appelez les services d'urgence locaux (souvent en composant le 112 ou le 911 selon votre pays).
Proposez de nouvelles ressources (particulièrement pour les pays qui n'ont que peu d'informations) sur la page page de discussion, merci de ne pas les ajouter vous même à la liste.
Globalement
- Befrienders.org un réseau mondial de bénévoles qui offre du soutien émotionnel
- Samaritans une œuvre de charité basée au Royaume-Uni qui soutien les gens partout dans le monde (en langue anglaise)
- Courriel : jo@samaritans.org
Australie
Ligne d'assistance générale en cas de crise et de suicide
- Lifeline offering wide-range crisis support & suicide prevention
- Phone: 13 11 14
- Hotline staffed 24 hours, every day
- Calls via mobile phone are free and will not use phone credits
- Deaf/HoH and translation services available
- Online chat
- 24 hours, every day.
- Resources for finding help
- Phone: 13 11 14
LGBTQIA support
QLife available "3:00pm to midnight in your state, around Australia, every day."
- Phone: 1800 184 527
- Online Chat
- Email: ask
qlife
orgau
Support for Children, Teens & Young Adults
- Help for children ages 5–12
- Help for teens ages 13–17
- Help for young adults ages 17–25
- Phone: 1800 55 1800
- Free call – Staffed 24/7
- Webchat Open 24/7 – 365 days
Autriche
Ligne d'assistance générale en cas de crise et de suicide
Telefonseelsorge Österreich Telephone Hotline for crisis support
- Phone: 142
- 24-hour emotional support telephone hotline, chat support (you need to make an appointment) and e-mail support.
Bangladesh
General Crisis Support & Suicide Hotline
National Emergency Helpline: Service by Bangladesh Police Telephone Hotline for crisis support
- Phone: 999
National Helpline Centre for Violence against Women and Children: Service by Ministry by Women and Children Affairs, Government of Bangladesh Telephone Hotline for crisis support
- Phone: 109
National Child Helpline: Service by Department of Social Service, Government of Bangladesh Telephone Hotline for crisis support
- Phone: 1098
National helpline center for violence against women: Service by Ministry by Women and Children Affairs, Government of Bangladesh Telephone Hotline for crisis support
- Phone: 10921
Kaan Pete Roi: Service by volunteer non-profit helpline for emotional support and suicide prevention Telephone Hotline for crisis support
- Phone: 01779554391, 01779554392, 01688709965, 01688709966, 01852035634, 01985275286, 01852035634
Belgique
Ligne d'assistance générale en cas de crise et de suicide
Télé-accueil Telephone Hotline for crisis support in French language
- Phone: 107
- 24-hour emotional support telephone hotline
- Centre de Prévention du Suicide: 24/7 hotline for the French-language region of Belgium
- Phone: 0800 32 123
Tele-Onthaal Telephone Hotline for crisis support in Dutch language
- Phone: 106
- 24-hour emotional support telephone hotline
- De Zelfmoordlijn: 24/7 hotline for the Dutch-language region of Belgium
- Phone: 1813
- Website: https://www.zelfmoord1813.be/ – live chat available at some limited times (17h – 0h).
Telefonhilfe Telephone Hotline for crisis support in German language
- Phone: 108
- 24-hour emotional support telephone hotline
Canada
Soutien général et ligne téléphonique d'aide
9-8-8 Suicide Crisis Line (formerly Talk Suicide Canada) Telephone Hotline for crisis support in English or French languages
- Phone: 9-8-8
- 24-hour emotional support telephone hotline, call or text
Suicide Prevention Canada Trouvez des centres d'aide locaux dans votre province
Soutien pour les enfants, adolescents et jeunes adultes
Jeunesse, j'écoute soutient les jeunes, adolescents et jeunes adultes de 20 ans ou moins. Disponible en anglais et français
- Téléphone : 1-800-668-6868
- Appel gratuit - disponible 24h/24 7 jours sur 7
- Discussion en direct en ligne Mercredi - Dimanche 6PM - 2AM Temps standard oriental
Youth Line (LGBTQ+ youth 16 to 29 years old)
Text +1 647-694-4275 Sunday to Friday, 4:00pm to 9:30pm (EST)
Wellness Together Canada https://www.wellnesstogether.ca/en-CA Immediate Crisis Support Youth: text “WELLNESS” to 686868
Adults: text “WELLNESS” to 741741
Front Line Workers” text “FRONTLINE” to 741741
Indigenous people can also reach out to Hope for Wellness at 1-855-242-3310
Talk Suicide Canada Call 1.833.456.4566 | Toll free | 24/7/365 Text 45645 | 4pm to midnight ET https://talksuicide.ca/
Chine
Ligne d'assistance générale en cas de crise et de suicide
- Phone: 800-810-1117 or 010-82951332
- 24-hour emotional support hotline
République Tchèque
Ligne d'assistance générale en cas de crise et de suicide
Modrálinka Telephone Hotline for crisis support
- Phone: 549 241 010 or 608 902 410 (mobile)
- email: help@modralinka.cz
- Skype: modralinka
- 24-hour emotional support telephone hotline, chat support, support through Skype and e-mail support.
Danemark
Ligne d'assistance générale en cas de crise et de suicide
Livslinien Telephone Hotline for crisis support
- Phone: 70 201 201
- Suicide and emotional support telephone hotline, chat support, and e-mail support.
- Staffed daily from 11am to 4pm
France
Soutien général et hotline d'écoute
Suicide Écoute soutien pour les périodes de crise et tentations suicidaires
- Téléphone : 01 45 39 40 00
- Joignable 24h sur 24, 7 jours sur 7
Allemagne
Ligne d'assistance générale en cas de crise et de suicide
Telefonseelsorge Telephone Hotline for crisis support
- Phone: 0800/111 0 111, 0800/111 0 222 or 116 123 (free of charge)
- 24-hour phone support, chat support (you need to make an appointment) and e-mail support. In some cities they offer face-to-face counseling
- email: telefonseelsorge@diakonie.de
Support for Children, Teens & Young Adults
Kids Help Phone supporting kids, teens and young adults 20 and under.
- Phone: 116 111
- Free call – Staffed Monday through Saturday 2pm to 8pm – Central European Time
Grèce
Ligne d'assistance générale en cas de crise et de suicide
Telephone Line for Emergency Social Aid 197
- Phone: 197 (free of charge)
- 24-hour phone support
- email: helpline197@ekka.org.gr
Child protection national line: 1107
Hungary
- Phone numbers:
- 116-123 (only domestic calls, free of charge, available 24/7)
- 06 (80) 810-600 (only domestic calls, free of charge, Fri 19:00 – Sat 07:00 and Sat 19:00 – Wed 13:00)
- (66) 441 300, (62) 436 570 and (88) 422 205 (international calls as well, not free of charge, unclear availability times)
- Email: sos116123
gmail.com (reply within 72 hours) - Skype: lelkigondozas1 (Mon–Fri 17:00–01:00)
Inde
Ligne d'assistance générale en cas de crise et de suicide
- Phone: 788-788-9882
- Timings: 12 - 8PM, Mon-Sat
It takes courage to acknowledge you need support and reach out for it. When you do, we will be here for you.
You Don't Need a "Big Reason" to Reach Out To Us. A few (of many) very good reasons to talk to us are:
- Suicidal Thoughts
- Uncontrollable Anger
- Relationship Issues
- Sexual Concerns
- Family & Relatives
- Peers & Friendships
- Academics & Career
- Sadness & Depression
- Gender & Sexuality
- Anxiety & Stress
Talk to us now: 0788-788-9882
- Phone: 91-44-2464 0050 or 91-44-2464 0060
- 24-hour phone support
- Email: help@snehaindia.org
- For appointments:
- Phone: +91 22 25433270 / 25428183 / 25366577
- Email: iphaptsgmail.com (other enquiries: iphthanegmail.com)
- Maitra Helpline (free counselling open to all):
- Phone number: +91 22 25385447 (services in Marathi, Hindi, English languages available. Open 10am to 6pm)
Institute for Psychological health (IPH)
- Address: 9th Floor, Shree Ganesh Darshan, Opposite Sapatnekar Hospital, Hariniwas Circle, LBS Road, Thane (W) 400602
Irlande
Ligne d'assistance générale en cas de crise et de suicide
- Phone (UK/ROI): 116 123
- Free call, hotline staffed 24 hours, every day
- Email: jo@samaritans.org
- Resources for supporting someone online
Israel
General Crisis Support & Suicide Hotline
- Phone (IL): 1201 – support is available in Hebrew, Arabic, English and Russian
- Free call, hotline staffed 24 hours, every day
- Email: eran1201@eran.org.il
- Online chat - support is available in Hebrew, Arabic, English and Russian
Italie
Ligne d'assistance générale en cas de crise et de suicide
- Phone: 199 284 284
- from 10 am to 12 pm
- for Trentino Alto Adige
- Phone:800 061650
- Free call – Staffed 24/7
Support for Children, Teens & Young Adults
Telefono Azzurro Local contacts
- Phone: 19696
- Emergency Phone: 114
- Free call – Staffed 24/7
Japan
General Crisis Support and Suicide Hotline
厚生労働省(The Ministry of Health, Labour, and Welfare) による電話相談窓口一覧
- Phone: 0570 064 556
- Free call - Staffed 24/7
Support for Children, Teens & Young Adults
厚生労働省(The Ministry of Health, Labour, and Welfare) による電話相談窓口一覧
- Phone: 0120 99 7777
- Free call – Staffed 16:00 (JST) – 21:00 (JST)
Malaisie
Ligne d'assistance générale en cas de crise et de suicide
- Phone: 03-79568144 or 03-79568145
- 24 hour support line
- Email: sam@befrienders.org.my
- Walk in Address: 95 Jalan Templer 46000, Petaling Jaya Malaysia
Pays-Bas
Ligne d'assistance générale en cas de crise et de suicide
- Phone: 0900-0113
- Online chat available from their home page
- Staffed 24/7
- Phone: 0900-1450
- € 0,15 cents per minute, Monday - Friday 09:00 - 18:00
- Online chat available from their home page
- Whatsapp: 06-13863803
- Both available Monday to Friday 09:00 – 17:30
- Email: vraag@korrelatie.nl
- Also available Monday to Friday 09:00 – 18:00
Nouvelle-Zélande
Ligne d'assistance générale en cas de crise et de suicide
- Phone: 09 5222 999 (within Auckland) 0800 543 354 (outside Auckland)
- 24 hour support
Pakistan
- Umang Pakistan
- Phone: (+92) 0311 7786264
- RapidHMS
- Phone: (+92) 336 1820007
Portugal
General Crisis Support & Suicide Centres
Directorate-General of Health in Portugal
- Provides links to appropriate mental health support in different regions of Portugal
National Health Service Contact Center, SNS 24
- Phone: 808 24 24 24
- 24 hour support, not specific for mental health issues
Support for children
Directorate-General of Health in Portugal for children and adolescents -
- Provides links to appropriate mental health support in different regions of Portugal
Singapour
Ligne d'assistance générale en cas de crise et de suicide
- Phone: 1800-221 4444
- 24-hour support from trained volunteers
- Email: pat@sos.org.sg
- If you prefer email, may take up to 2 days to hear a response
Corée du Sud
Ligne d'assistance générale en cas de crise et de suicide
- Suicide Prevention Counseling Line: 109
- Korea Suicide Prevention Center: 1577-0199 (website)
- Ministry of Health and Welfare hotline: 129
- Lifeline Korea: 1588-9191 (Email consulting)
- Youth Cyber Counseling Center: 1388
Spain
General Crisis Support and Suicide Hotline
- Attention line to suicidal conduct: 024 (website)
- Free call, hotline staffed 24 hours, every day
- Also offers sign language interpretation via video: https://linea024.svisual.org/
- Hope Phone: 717 003 717 (website)
- Free psychological help
- Also contactable through email (ayudatelefonodelaesperanzaorg) or chat.
Switzerland
General Crisis Support & Suicide Hotline
- Phone (German, French, Italian): 143
- 24 hours every day
- Mail and Chat counseling available
- Phone (French): 0840 0000 62
- available Mondays, Tuesdays and Thursdays 10:00 – 13:00
LGBTQIA support
- Phone: 0800 133 133
- available Mondays to Thursdays 19:00 – 21:00
- Mail counseling available
Support for young people (under 18)
- Phone (German, French, Italian): 147
- 24 hours every day
- Free call, will not show up on phone bills
- Mail and chat counseling available
Taiwan
General Crisis Support & Suicide Hotline
Hotline set up by Taiwanese government
- Phone: +886 0800-788-995
- Staffed 24/7
Hotline set up by Taiwanese civil society "生命線"
- Phone (call by landline): 1995
Hotline set up by Taiwanese civil society "張老師"
- Phone (call by landline): 1980
Email support:tspc
tsos
orgtw
Ukraine
Support line for men
The hotline numbers 2345 (Vodafone and Lifecell) and +38 (067) 752 23 45 (Kyivstar) are free and open 24 hours a day. Operators are qualified psychologists with many years of experience in psychological practice. Online at 2345.in.ua
Online support
Online psychological support available 24 hours a day Tell me
Royaume-Uni
Ligne d'assistance générale en cas de crise et de suicide
- Phone (UK/ROI): 116 123
- Free call, hotline staffed 24 hours, every day
- Email: jo@samaritans.org
- Resources for supporting someone online
Give Us a Shout (Crisis Text Line)
- Text "SHOUT" to 85258 – free on major mobile networks
The Calm Zone – Campaign against living miserably
- Phone (UK): 0800 58 58 58
- Free call, hotline available 5pm – midnight.
- Webchat and additional resources
Support de LGBTQIA
- Phone: 0345 3 30 30 30
- 10am until 10pm Monday to Friday, and 10am until 6pm Saturday
- Email: helplinelgbtfoundation
- Replies within 72 hours
Soutien aux enfants
- Phone: 0800 1111 (details)
- Free call, will not show up on phone bills
- Primary support is English-language only.
- British Sign Language support available through third-party app
- Welsh-speaking counselors available by pre-arrangement
- Email: Your locker
- Childline account (free) required to send and receive Childline confidential email
- Online chat: 1-2-1 Chat
- Confidential
- O2 customers will not be charged data or credits
États-Unis
Ligne d'assistance générale en cas de crise et de suicide
988 Suicide & Crisis Lifeline (formerly, National Suicide Prevention Lifeline)
- Phone (English): 9-8-8 (or: 1-800-273-8255)
- Phone (Spanish): 1-888-628-9454
- Phone (Deaf & HoH): 1-800-799-4889
- Resources for getting help
- Resources for supporting someone else
- Texte HOME à 741741
Support de LGBTQIA
- Phone: Trevor Lifeline – 866-488-7386
- Hotline staffed 24 hours, every day
- Text: START to 678678
- Staffed 24 hours, every day
- May incur a texting charge depending on your phone plan
- Online chat
- Staffed 24 hours, every day