User:Kbrown (WMF)/TM Prototype/2During
Wikimedia Training Event safety Menu Page 5 of 8
E5: During the event
Dealing with the incident reporters
- ...with valid reports (ensuring safety, interacting reassuringly)
- ...with invalid reports (explaining errors/misunderstandings, handling malicious reports)
Dealing with the subjects of a report
- ...subject of valid reports (de-escalation, removal)
- ...subject of invalid reports (handling hurt feelings, ensuring fair handling)