Template:VRT/Volunteering/it

The Volunteer Response Team (VRT) always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.

The VRTS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the VRT. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the VRT. It therefore takes some time before you receive a response regarding your application.

Come posso diventare volontario?

Se sei interessato a diventare volontario, leggi la pagina OTRS/Recruiting/it per informazioni su ciò che prevede il lavoro. Unisciti a #wikimedia-otrs^connetti per porre qualsiasi domanda tu possa avere riguardo Wikimedia OTRS. Prima di proporsi, è necessario assicurarsi di soddisfare le seguenti condizioni:

• Essere disponibile a lavorare su messaggi e comunicazioni complesse, sensibili, e a volte ostili
• Avere cortesia, capacità di risolvere controversie, amichevolezza - anche in caso di ostilità - sensibilità alle necessità di chi è estraneo, e una discrezione esemplare
• Essere disposti a sottoscrivere l'accordo di riservatezza dei membri di OTRS, in considerazione della politica di accesso alle informazioni non pubbliche
• Avere 16 anni di età o più

Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.

Note

• The VRT is especially interested in users who are entrusted with any special tools on local projects (sysop, bureaucrat, checkuser, etc.), though this is not an absolute requirement.
• Please also add links to help desk posts, talk pages, or other discussions you think are relevant.
• Language skills — other than English — are also highly appreciated. Additional help in language queues is greatly needed and we'd like to know if you are able to help in any other language.
• If you already have access to VRTS, and you'd like to get access to additional queues, you typically don't need to apply here. Ask on Administrator requests on vrt-wiki instead.
• Permissions queues: users that already have strong knowledge of and experience with copyright issues, like administrators or license reviewers on Wikimedia Commons, are highly appreciated and invited to volunteer. Users without such skills should apply for info queues instead.

Volontari che parlano tedesco

If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.

Volontari che parlano olandese

If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nllistswikimediaorg for the team to assess your application.

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