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Universal Code of Conduct/Training

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Universal Code of Conduct Coordinating Committee (U4C)

About

UCoC’s Enforcement Guidelines (EG) recommends the development of training modules to provide a common understanding of the UCoC and information for its implementation. These trainings are intended for people who want to be part of the UCoC enforcement processes, or those who want to be informed about the UCoC. The training will be set up in modules covering general information, identification of violations and support, and more complex cases and appeals. The due date for these trainings is March 2024 and will be developed with support from the Foundation.

Modules

The EG proposes the following three modules aimed at providing community members with a comprehensive understanding of the Universal Code of Conduct (UCoC) and how it will be enforced.

  • The first module will serve to establish a shared understanding of the UCoC. In this module, participants can learn about the UCoC's purpose, how it came to be, expected enforcement, and planned available tools for reporting violations.
  • In the second module participants will learn how to identify UCoC violations, and more importantly how the reporting process works. Specifics include understanding violation types, recognizing reportable instances, knowing where and how to make reports, and handling cases within the UCoC processes.
  • The third module will look at more complex cases such as violations across multiple Wikimedia projects or long term harassment. It will also cover the appeals process. This module will be instructor-led and will be a prerequisite to joining the U4C, and is recommended for prospective U4C applicants and advanced rights holders who have signed the Access to Nonpublic Personal Data Policy.

Approach

The approach to developing these learning modules includes a few aspects:

  • The EG recommends that varied stakeholders should be consulted in the development of training, this includes both Foundation staff and community members. While we are working with Foundation staff, this public page and the links to the draft modules are an opportunity for the community to provide your thoughts and feedback.
  • For ease of understanding, to minimize confusion and to be able to reference back to the actual policies when doing the training, the structure and the language (i.e. terminology) of the modules have been kept close to the policy itself.
  • The emphasis on the text is to employ simple English. The primary goal is to communicate ideas and information in a clear and accessible manner, ensuring that the content is easily understandable for a broad audience. This involves using straightforward language, avoiding complex jargon or intricate sentence structures, and prioritizing clarity to facilitate comprehension. The focus on simplicity aims to enhance readability and make the text more inclusive, enabling a wider range of readers to engage with and grasp the intended message. Simple English also helps to make the modules more translatable.
  • The training material is developed with principles in mind acknowledging adult learners' unique characteristics. It's tailored for relevance and engagement, encouraging self-directed learning. Interactive quizzes prompt active participation and self-assessment, and spaces for discussions to foster collective knowledge and shared experiences.
  • While the final modules will be placed on the Learn.Wiki, we hope to gather your thoughts and work with you on the Meta pages of the respective modules. The Learn.Wiki platform is an online learning management platform for the Wikimedia movement. Through WikiLearn, learners can access online courses created for and by members of the Wikimedia movement. It is built using Open edX, an open-source learning platform.

Your involvement

How can you get involved?

You can actively contribute to discussions, provide feedback on existing content, or propose new ideas. Your assistance is invaluable in enhancing translatability, making the modules accessible and relevant. If you come across a sentence that seems complex or a phrase challenging to translate, share your insights. Help us refine the language to make it more accessible and inclusive, ensuring that our message reaches a global audience.

Some things to consider:

  • There are still some open questions relating to the EG such as how cases will be triaged from the incident response system, who the instructors of Module 3 on complex cases will be and how those will be selected, and details around the role of the U4C in enforcing the UCoC. As such, the training modules will also reflect some vagueness on these and will be improved once those questions are answered.
  • While the modules provide a baseline understanding of the UCoC and how it will be enforced, you may feel that the way it's structured or the examples used are not relevant to your context. As such, please note that the modules are just a baseline, much like the UCoC, and different communities are encouraged to develop training materials that reflect their context and needs.
  • The Meta pages will be open for comments rather than direct edits or suggestions. This approach is intentional, aiming to streamline collaboration while maintaining the integrity of the content.
  • However, should you have significant concerns or questions regarding these modules, we encourage you to utilize the talk page. This space provides for more in-depth discussions, allowing the community to collectively address and resolve any substantial issues or inquiries that may arise.
  • Finally, please refrain from discussing or commenting on disagreements around the UCoC itself.

How can you help?

  • Do you have general thoughts, comments, suggestions, questions?
  • Is there anything unclear or could be phrased differently?
  • Could a word, a sentence or paragraph be changed to make the text more translatable?
  • Do you have any ideas for making the modules more interactive?

We look forward to your input on the respective talk pages!

Sign-up here:

If you’re interested in participating in this project please sign-up below.

What happens after?

As noted in the EG, after the first U4C is onboarded, it will be responsible for maintaining and updating the training modules as needed. Local communities and Wikimedia Affiliates who want to provide training at their community level will get financial support from the Wikimedia Foundation to implement training. This includes support for translations.

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