स्वयंसेवी प्रतिसाद संघ
Volunteer Response Team
For prospective volunteers
ओटीआरएस (मुक्त-स्त्रोत टिकिट विनंती प्रणाली) या आज्ञावलीच्या मदतीने विकिमिडीया प्रकल्पांबाबत सप्टेंबर 2004 पासून सामान्य माणसांचे प्रश्न, अडचणी आणि सुचना हाताळण्याची सोय केली गेली आहे. या माध्यमातून ज्या स्वयंसेवकांकडून विश्वासापूर्ण, मदतगार आणि सुयोग्य प्रतिसाद दिला जाईल अशा स्वयंसेवकांना https://ticket.wikimedia.org/ या आज्ञावलीची वहिवाट दिली जाते. या प्रणालीसाठी सततच अनेक स्वयंसेवकांची गरज भासतेच. म्हणूनच जर तुम्ही आपली मदत देऊ शकत असाल तर आणखीन माहितीसाठी VRT/Recruiting येथे आपण नक्की काय कसू शकता हे कळवा. साधारणत:, जर तुमच्या समुदायात तुम्ही एक विश्वासू सदस्य आहात आणि तुमच्या भाषेमध्ये येणाऱ्या ईमेल्सला उत्तर दॆण्यासाठी तयार असाल तर, अर्ज या दुव्यावर अर्ज करा आणि ओटीआरएसमध्ये सहभागी व्हा. जर तुमच्या समुदायासाठी/प्रकल्पासाठी/भाषेसाठी वेगळा ईमेल स्थापित करायचा असेल तर ओटीआरएस प्रचालक यांना तशी विनंती करा.
The Volunteer Response Team was previously known as OTRS, named after the software that powered the system, Open-source Ticket Request System (OTRS). ("Volunteer Response Team" was then used as an alternative name in some wikis.) In 2021, the open-source edition of OTRS is discontinued, and in Wikimedia it is replaced by an open-source fork, Znuny. The term "VRT software" is meant to prevent future renames in case of other software or structural changes.
There is also an IRC channel (#wikimedia-vrtconnect), private wiki, and several mailing lists dedicated to Wikimedia VRT. Access of VRTS wiki and other related resources are governed by the access policy. There is a global vrts-permissions user group; members in this group have access to at least one permissions-related queue.
क्यू/रांगा
E-mails received by the VRTS are sorted into "queues" based on the address they were sent to (and/or subject matter of the messager). VRTS volunteers (often referred to as "VRTS agents") have access to one or more queues, depending on their position within the Wikimedia community. Tickets in a particular queue are visible to all volunteers who have access to that queue. The Wikimedia Foundation cannot guarantee confidential treatment of any sensitive information you include in your message, although all volunteers are required to treat it with confidentiality. Users should be careful of revealing personally-identifying information of subjects or creators, particularly names, physical addresses, and emails.
Listed below are "community queues", which typically represent a specific project or language. Wikimedians interested in volunteering are able to apply to any of the queues listed below. Info and permission queue (other than permissions-commons) are categorized by language, not by project. For example, the info-zh queue deals with all matters written in Chinese, whether they are about Chinese Wikipedia, other Chinese sister projects or Chinese-related issue in multilingual projects such as Commons. There are many other queues within the system but they have restricted access (for example chapter queue access is approved by a chapter representative).
मोठ्या प्रमाणात ईमेल्स येणाऱ्या रांगांचा उल्लेख आपल्याला टूलफ़ोर्जवर उपलब्ध आहे येथे पहाता येईल.
ओटीआरएस क्य़्/रांगांचे संयोजन ओटीआरएस प्रचालकांकडून केले जाते. जर तुम्हांला नवा क्यू/रांग सुरू करायची असेल तर ओटीआरएस प्रचालकांना संपर्क करा.
माहिती
These queues are the general information addresses that are displayed on the Contact us pages on the Wikipedia projects (See the English Wikipedia's page, for example). Emails to these addresses usually deal with questions from readers of Wikipedia and from the subjects of articles. Emails are sorted into queues based on the language that they are written in, not the project that they relate to, because the queues are staffed by Wikimedia volunteers speaking a certain language, not from a certain project. Info queues are currently available in the following languages:
- info (इतर सर्व भाषांसाठी)
- info-als (स्विस जर्मन)
- info-ar (अरबी)
- info-bn (बंगाली)
- info-ca (कातालान)
- info-cs (झेक)
- info-da (डॅनिश)
- info-de (जर्मन)
- info-el (ग्रीक)
- info-en (इंग्रजी)
- info-es (स्पॅनिश)
- info-et (इस्टोनियन)
- info-fa (फारसी)
- info-fi (फिनिश)
- info-fr (फ्रेंच)
- info-he (हिब्रू)
- info-hr (क्रोएशियन)
- info-hu (हंगेरियन)
- info-id (इंडोनेशियन)
- info-it (इटालियन)
- info-ja (जपानी)
- info-ko (कोरियन)
- info-mk (मॅसेडोनियन)
- info-nds (लो जर्मन)
- info-nl (डच)
- info-no (नोर्वेजियन)
- info-pl (पोलिश)
- info-pt (पोर्तुगीज)
- info-ro (रोमानियन)
- info-ru (रशियन)
- info-scn (सिसिलियन)
- info-simple (Simple English)
- info-sk (स्लोव्हाक)
- info-sl (स्लोव्हेनियन)
- info-sr (सर्बियन)
- info-sv (स्वीडिश)
- info-tr (तुर्की)
- info-uk (युक्रेनियन)
- info-ur (उर्दू)
- info-vi (व्हिएतनामी)
- info-zh (चीनी)
परवानग्या
Sometimes Wikimedians would like to use images that do not have clear cut licensing information in articles. These images might not be licensed already, might have a license that is not permissive enough for use on Wikipedia, or might otherwise need confirmation that the copyright holder has agreed to the license shown on the projects. Wikimedians often contact the copyright holders of various images and ask them to license them so that they can be used on Wikimedia projects. The permissions team on VRTS is the one that processes these "permissions" e-mails and attempts to verify that the copyright holder releases the images under an allowable license, that they do so clearly while understanding what that means, and that they actually are allowed to license the images in such a way (e.g. they hold copyright). These e-mails are then stored in the ticket system so that they can be verified by anyone with appropriate access.
- permissions-commons (कोमन्सवर ठेवलेल्या माध्यमांसाठी)
- permissions-ar (अरबी)
- permissions-cs (झेक)
- permissions-de (जर्मन)
- permissions-el (ग्रीक)
- permissions-en (इंग्रजी)
- permissions-es (स्पॅनिश)
- permissions-et (इस्टोनियन)
- permissions-fi (फिनिश)
- permissions-fr (फ्रेंच)
- permissions-he (हिब्रू)
- permissions-hr (क्रोएशियन)
- permissions-hu (हंगेरियन)
- permissions-it (इटालियन)
- permissions-ja (जपानी)
- permissions-ko (कोरियन)
- permissions-ml (मल्याळम)
- permissions-nl (डच)
- permissions-no (नोर्वेजियन)
- permissions-pl (पोलिश)
- permissions-pt (पोर्तुगीज)
- permissions-ro (रोमानियन)
- permissions-ru (रशियन)
- permissions-sk (स्लोव्हाक)
- permissions-sl (स्लोव्हेनियन)
- permissions-sr (सर्बियन)
- permissions-sv (स्वीडिश)
- permissions-tr (तुर्की)
- permissions-uk (युक्रेनियन)
- permissions-vi (व्हिएतनामी)
- permissions-zh-hans (सरलीकृत चीनी)
- permissions-zh-hant (पारंपारिक चीनी)
फ़ोटोसबमिशन्स/छायाचित्र जमा करण्यासाठी
Wikimedia projects often lack good, freely-licensed images for certain articles, especially biographies of living persons. To mitigate this, the photosubmission queues were created on VRTS. They allow readers of Wikipedia and subjects (or their agents) of articles on the project to easily submit (via email to us) photos to help illustrate their articles.
Similar to the operation of permissions queues, the photosubmission team verifies that the person submitting the image is capable of freely licensing it, that they clearly state their intent to license it under a specific free license, and that they understand what they are doing. The team then helps by uploading and adding the image(s) to the relevant articles. The Dutch VRT has a similar initiative as part of their info-nl queue: Wikiportrait.
भगिनी प्रकल्प
Multilingual projects
Meta-Wiki
Wikimedia
Commons
Wikispecies
Wikidata
Wikifunctions
MediaWiki
Translatewiki.net
(outside Wikimedia)
Localized projects (one wiki for each supported content language)
Wikibooks
Wikinews
Wikipedia
Wikiquote
Wikisource
Wikiversity
Wikivoyage
Wiktionary
Although the majority of our mail goes to Wikipedia-related queues, we do have dedicated queues set up for each of the "sister projects" shown above. These queues were created to give each of our projects the special attention they deserve so that we can seek out the best volunteer agents to serve on our team on those particular queues. If you have any particular knowledge about any of the Sister projects above, please feel free to request access to them individually as part of your application.
इतर क्यू/रांगा
There are many other queues in use within our VRTS implementation. They range in purpose but share one core purpose: to assist in facilitating communication amongst Wikimedia users, readers, customers and anybody else who has something to say! Through Wikimedia VRTS we support “Wiki Loves Monuments”, a number of Wikimedia chapters, several local oversight teams and numerous other foundation-related projects.
ओटीआरएस प्रचालक
If you have any questions about applying or anything else relating to Wikimedia VRTS, feel free to contact one of the people below. You can also email volunteers-vrt
wikimedia
org or join us on the Libera IRC network in #wikimedia-vrtconnect.
If you disagree with an action that is linked to an VRTS ticket and would like it reviewed by other members of the VRT, please see VRT/Review or contact one of the administrators below.
| सदस्य | भाषा | स्थान | टाईम झोन | आय आर सी निकनेम्स |
|---|---|---|---|---|
| DCB | de, en-2 | जर्मनी | UTC+01:00 – Central European Time | |
| Emufarmers | en | अमेरिकेची संयुक्त संस्थाने | UTC−05:00 – Eastern Time (North America) | Emufarmers |
| Krd | de, en-3 | जर्मनी | UTC+01:00 – Central European Time | Krd |
| Matthewrb | en, es-3 | कॉलोराडो | UTC−07:00 – Mountain Time Zone | Matthew_ |
| Reinhard Kraasch | de, en-3 | हांबुर्ग | UTC+01:00 – Central European Time | |
| Ruthven | fr, it, en-4, es-4 | फ्रान्स | UTC+01:00 – Central European Time | ruthven |
VRTS admins are appointed by cooptation.
हे ही बघा
- VRT permissions agents: वैश्विक परवानगी · वैश्विक गट (टूल फोर्ज) · सदस्य यादी · गट बदलाच्या नोंदी
- वैश्विक गट